We’ve all been there.
You’re showing off your new waterproof phone/phone case to your mates by chucking it in swimming pools and carelessly dunking it in hot tubs (or something like that).
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Then you realise it’s not actually waterproof. Nightmare.
That’s what has happened to owners of the Samsung Galaxy S7 Active, which is advertised as being ‘water resistant’ but is actually not.
The phone, which is only available in the US and costs $795 (£615), failed tests carried out by Consumer Reports, a non-profit organization that conducts product testing.
Samsung claims the phone can survive in five feet of water for 30 minutes.
But Consumer Reports said after half an hour underwater, the screen flashed green and did not respond to touch.
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Maria Rerecich, Consumer Reports’ director of electronics testing, said ‘we bought two and they both failed’, and added she was surprised as Samsung’s claims are usually ‘fairly good’.
Samsung said it has received very few complaints and had put the phone through strict testing, but ‘there may be an off-chance that a defective device is not as watertight as it should be’.
A Reddit post from an employee at US electronics store Best Buy appears to back up Consumer Reports’ claims.
I work at Best Buy, we have a Samsung rep who has a demo phone in water playing videos. A girl who works with us dipped hers in and it broke.
She reached out to Samsung but they said although it’s advertised as such there is no warranty in place against water damage.